Do you think a provincial government ministry or agency has been unfair to you?Contact us.
Our Featured Cases are just a few examples of the many kinds of concerns that people can bring to our office. To read more examples, see our list of Featured Cases. For more information about what we do, or to contact us, see the "Make a Complaint" page.
Names have been changed to protect the identity of the people involved.
The Regina Housing Authority told Ida that she owed them rent from an apartment she lived in more than 10 years ago - but she thought she was paid up...Read the full case study
Two families contacted us about the Saskatoon Health Region’s Individualized Funding (IF) program. Eligible individuals who are accepted into the IF program are given funds to arrange and pay for supportive care services on their own...Read the full case study
Joe contacted us while at a provincial correctional centre. He told us that he broke sprinkler heads in his cell while suffering a panic attack. He said he was then strapped into a restraint chair while naked...Read the full case study
Hunter had an acquired brain injury and was working with a coordinator from his health region. Even with her help, he was having trouble accessing Social Services to apply for the SK Rental Housing Supplement.Read the full case study
Hilda had been on a SaskEnergy payment plan for 10 years, but nobody noticed that the pre-authorized payments had been coming out of another customer’s account for all those years. Now Hilda, a senior on a fixed income, suddenly had a large bill to pay.Read the full case study
Gail had been banned from visiting her husband Glen, who was living in a long-term care facility. The two had been together for 50 years...Read the full case study
The street was icy and rutted when Forrest lost control of his vehicle and ran into a parked car. He submitted a claim to SGI, was found to be at fault, and lost six safety points. He decided to appeal the decision to the Highway Traffic Board.Read the full case study
Fern had been receiving dialysis for two years and had paid almost $5,000 for part of the medication. When she learned that it would have been covered by the Ministry of Health, she applied for reimbursement - but was only reimbursed for half. Why?Read the full case study
Gail was banned from visiting her husband Glen, who was in long-term care. Communication between Gail, the facility and health region had stalemated and she did not want to sign the region's proposed agreement. How would she be able to visit Glen?Read the full case study
Eddie was driving on the highway one night when he felt a bump. There was ice and snow on the road and his traction was kicking in and out, so he thought that must have been the cause...Read the full case study