Do you think a provincial government ministry or agency has been unfair to you?Contact us.
When you bring your complaint to us, we will ask you questions to better understand what happened. We will decide whether we can take the complaint. We may ask you for:
We will make some initial calls to the government office in question to learn more and to find out if the problem may be solved quickly.
For an overview of the complaint process, see our flowchart.
There are some complaints we do not or cannot take. They may be outside our jurisdiction or we may decide that it would not be appropriate for us to proceed. If we decide not to take the complaint, we will talk with you about the reasons for our decision.
We will look at the information you brought and decide what to do next. Here are some ways we might proceed with the complaint:
Our work on a complaint can result in a variety of outcomes. Here are some examples: