Ombudsman Saskatchewan has jurisdiction over Saskatchewan Government Insurance (SGI), the Highway Traffic Board, and the Automobile Injury Appeal Commission (AIAC).

If you have a complaint about one of these organizations, contact them first to see if you can resolve it with them. If you think their response is unfair, you are welcome to contact us.

  • Saskatchewan Government Insurance (SGI) (for referrals of complaints about auto claims and SGI Canada: non-auto claims such as home, business, agriculture business and livestock)

    Phone: 1-306-751-1200
  • Automobile Injury Appeal Commission (AIAC) (for complaints about the SGI Personal Injury Protection Plan)

    Phone: 1-306-798-5545
  • Highway Traffic Board (for complaints and inquiries about driver license penalties and administrative suspensions)

    Phone: 1-306-798-0174

Ombudsman Saskatchewan has jurisdiction over the Saskatchewan Crop Insurance Corporation (SCIC). If you have a complaint or inquiry about an SCIC decision, contact them first to find out what appeal process is available. If there is no appeal process available to you, or if you appeal and disagree with their decision, contact us.

  • Saskatchewan Crop Insurance Corporation (SCIC)

    Toll-Free: 1-888-935-0013

Ombudsman Saskatchewan does not have jurisdiction over private insurance companies, private life insurance, or health insurance, such as long-term disability benefits. If your complaint is of this nature, you may wish to contact one of the following organizations.

  • General Insurance Ombudservice

    Toll-Free: 1-877-225-0446
  • Canadian Life and Health Insurance Ombudservice

    Toll-Free: 1-888-295-8112
  • Saskatchewan Superintendent of Insurance

    Phone: 1-306-787-6700
    (Ombudsman Saskatchewan has jurisdiction over the Saskatchewan Superintendent of Insurance.)
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